Dear Valued WebCurfew Customer
9 years ago we created the concept of WebCurfew and have been proud to create a service that has help 10,000s of parents in over 150 countries around the world, set responsible boundaries around their children’s online usage.
Unfortunately, the business decision has been made to shut down the WebCurfew service effective immediately.
Please read the information below carefully so that you understand how we have “turned off” the system and how it affects you.
From everyone here at WebCurfew, it has been a pleasure to serve you and we only wish we could continue to offering you this much needed Internet Parental Controls service.
The WebCurfew Team
For our current WebAccess Users:
We have ran an automated service to unblock all blocked devices on your router and remove any timer policies (Premium Subscribers only) applied to any of your devices. The result is that there should be no devices blocked on your router as of now, and no new blocks will be created, automatically or otherwise.
For our current WebSafeguard Users:
We have turned off all web content filtering. You should not be having any websites blocked now. However, your router is still configured to point to our DNS servers. Within the next two weeks you need to plan to change your router’s settings to point your DNS to another DNS server as we will be turning off our DNS servers in the coming weeks. If you are still pointed at our DNS servers when we do this you will not be able to access the internet at all. Rest assured we will reach out to you via email with instructions on how to do this step. If you already know how, however, you can log into your router and change your DNS servers right now to point to Google’s free DNS Server using the following addresses:
Primary DNS Server: 220.127.116.11
Secondary DNS Server 18.104.22.168
*** Note that if you never turned on our WebSafeguard feature, you do not have to worry about this step.
For our current Premium Subscription Users:
If you purchased a 1 month subscription, we cancelled your existing PayPal subscription earlier this month and your credit card will not be charged further. You should have already received an email from PayPal confirming this fact.
If you purchased a 1 year or 2 year subscription in the last 90 days we have already cancelled your subscription and issued you a refund on the unused portion of your subscription earlier this month. You should have already received two emails from PayPal confirming these facts.
If you purchased a 1 year or 2 year subscription more than 90 days ago, we deeply regret we are unable to issue a refund of any kind as PayPal does not allow it after 90 days.